Last updated: April 1, 2026
By creating an account or using the W3Forms API, you agree to these Terms of Service. If you do not agree, do not use the service.
W3Forms provides a form backend service. You point HTML forms at our API endpoint, and we handle submission storage, email notifications, webhook delivery, and spam protection. The service is provided "as is" and we continuously work to improve reliability and features.
You must provide a valid email address and verify it before using the service. You are responsible for maintaining the security of your account credentials and access keys. Notify us immediately at support@w3forms.com if you suspect unauthorized access.
You agree not to use W3Forms to:
We reserve the right to suspend or terminate accounts that violate these terms without notice.
You own your data. Form submissions collected through your forms belong to you. We act as a data processor on your behalf. We do not claim ownership over any content submitted through your forms.
You are responsible for ensuring that your use of W3Forms complies with applicable data protection laws (GDPR, CCPA, etc.) and that you have appropriate consent from your form visitors.
Each plan has defined submission and form limits. When you exceed your plan's monthly submission limit, new submissions are rejected until the next billing cycle. You can upgrade your plan at any time.
Paid plans are billed monthly. You may cancel at any time, and your plan will remain active until the end of the current billing period.
We target 99.9% uptime for the submission API. This excludes scheduled maintenance windows (announced at least 24 hours in advance) and circumstances beyond our reasonable control.
If we fail to meet this target in any calendar month, paid customers may request a proportional credit for the affected period by contacting support@w3forms.com.
To the maximum extent permitted by law, W3Forms shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.
You may delete your account at any time from the dashboard. Upon termination, all your data (forms, submissions, access keys) will be permanently deleted within 30 days.
We may terminate or suspend your account if you violate these terms, with or without notice depending on severity.
We may update these terms from time to time. We will notify registered users by email of material changes at least 14 days before they take effect. Continued use after changes constitutes acceptance.
Questions about these terms? Contact us at support@w3forms.com.